Short answers to the questions people ask most about ResultsAiX Optimize.
Do I need any other plugin?
No. Tests, heatmaps and replays work by themselves with a thank-you page, Buy click, click, form, scroll or time goal. With WP Conversion Tracker or another connected plugin installed, leads, sales and refunds are credited automatically. See Working With WP Conversion Tracker And Other ResultsAiX Plugins, Or Without Them.
Can I test a page that is not on WordPress?
Yes. Put one line of code in the head of the page, on any site, and Optimize can split test it, map its heat, replay its visits and count its sales, all from your dashboard. See Using Optimize On Any Page Of Any Site (The One Line Of Code).
Does it work with my checkout?
Yes. JVZoo, WarriorPlus, ClickBank, ThriveCart, Stripe Payment Links, and any checkout that can call an address when a sale happens, send their sales to the postback address on the Conversions tab. A thank-you page line works with any checkout at all. See Counting Leads And Sales On Any Checkout (Conversions).
Do I need an AI key?
No. A key adds optional helpers: challenger copy, Explain this test, Suggest tests, the AI read of Analytics and heatmaps, Build a test with AI, and a short read of the week in the weekly email. Google Gemini offers a free key, and a key already saved in your ResultsAiX theme or Mailer is used by itself. Without one, the AI buttons stay hidden and everything else works the same.
Is there a limit on tests, versions or pages?
The plugin sets no limit on any of them. The only counted thing is the number of sites on your licence key.
Can I run more than one test on the same page?
Yes, and a visitor can be in several tests at once. One test per page at a time gives the clearest answer, because two tests on one page can blur each other's result.
My page gets little traffic. What should I test?
Test the biggest change you can, such as a whole new page with a Page test. A big difference shows up with far fewer visitors than a small one.
How long should a test run?
Until the report says Ready: every version has enough visitors, the minimum days have passed, and the leader has reached your confidence. Seven days is the default minimum, so weekdays and weekends are both in.
Will my own visits be counted?
Not while you are logged in as an editor or administrator. That is the default, set by Never count logged-in editors and administrators in Settings.
How do I see a version without being counted?
Use Preview a version in the builder sidebar, or Preview on a row of the report. Previews are never counted.
What happens when I end a test?
Everyone sees the Original again, unless you tick Keep showing the winner to every visitor. See Ending A Test, Declaring The Winner And Applying It To Your Page.
Does Optimize slow my site down?
It adds one small script to single pages, posts and the home page, and sends one short message when a visitor leaves. Tested pages are built fresh for visitors in the test. See Caching Plugins, Page Builders And Performance.
Does it store IP addresses or what visitors type?
No. Visitors are known only by a random cookie id, and form typing is never recorded. See Privacy, Cookies And What Is Recorded About Visitors.
What happens to my data if I deactivate, update or delete the plugin?
Deactivating or updating never touches your data. Deleting the plugin from the Plugins screen removes its settings and licence details and leaves your tests, results, heatmaps and replays in the database.
How do I remove everything?
Settings has a Danger Zone. Tick I understand ALL tests and data will be permanently deleted, type DELETE in capitals and press Delete all plugin data.
Can I move my licence to another site?
Yes. Press Deactivate This Site in the licence panel, or Remove beside a site you no longer use, then activate the key on the new site.
Can I get my numbers by email?
Yes. The weekly email report arrives every Monday with last week's visitors, Buy clicks, sales and revenue, your running tests and your best pages. See The Weekly Email Report.
Where do I get help?
The Training tab inside the plugin covers every feature, Diagnostics gives support what they need, and the Settings tab has a Need a hand? card that opens support.