WP Sync is a separate plugin that connects WordPress to email services and many other apps. When it is active on the same site, ResultsAiX Surveys registers itself as a source inside WP Sync, and every opt-in is handed over the moment it is captured. Use it when you want opt-ins to reach several destinations at once, or apps other than email services.
Where to find it:
- On Integrations & AI in ResultsAiX Surveys, the WP Sync row under Works with the rest of your site says Connected once WP Sync is active and licensed.
- Diagnostics shows the WP Sync connector state too.
- The bridge itself is built inside WP Sync, under Bridges.
How to wire it up, once:
- In WP Sync, connect your email platform or app if you have not already.
- Open WP Sync, then Bridges, and create a new bridge.
- Set the source to ResultsAiX Surveys.
- Pick a single survey, or All surveys to catch every opt-in from every survey.
- Set the destination: your autoresponder, list and tags.
- Save the bridge.
There is nothing to set on the survey side. Every survey with an email step already hands its opt-ins over.
What the lead arrives with:
- The email address.
- The first name and last name. When the visitor typed one name field, the first word becomes the first name and the rest the last name.
- A survey field holding the survey title.
- Every answer that person gave, one custom field per question, named from the question id and its wording, for example q2_do-you-have-an-email-list-yet. Several checkbox answers arrive as one comma separated value.
- The WP Conversion Tracker click id, when one brought them.
Because the answers travel along, you can segment on them in your email platform: tag everyone who picked one reason and send them a different sequence from people who picked another.
When the hand off happens:
The hand off fires only for responses that include an email address, at the moment the person finishes. Lists, tags and delays all live in the WP Sync bridge rather than in this plugin, so there is no destination dropdown on the survey screens. One integration to learn, and it works the same way for every source WP Sync supports.
If WP Sync is installed but its licence is not active yet, the hand off waits until it is, and the Integrations & AI row explains it. Every opt-in is still stored with its response, so nothing is missed, and the CSV export always has them.
WP Sync or the built in autoresponder?
- One email service is all you need: connect it on Integrations & AI under Your autoresponder. No other plugin needed. See Sending Survey Opt-Ins To AWeber, Mailchimp, ActiveCampaign And More, With Tags.
- You want the same opt-in in several tools, or in an app that is not an email service: use WP Sync.
- You use ResultsAiX Mailer: its lists are on every survey already. See Sending Survey Opt-Ins To ResultsAiX Mailer.
All three can run at once for the same opt-in.
A real example:
Yoursite Academy keeps its main list in ResultsAiX Mailer but also logs quiz leads in its CRM. With WP Sync active, the owner builds one bridge: source ResultsAiX Surveys, survey Course finder quiz, destination her CRM with the tag quiz-lead. Every quiz finisher now joins Mailer through the survey's own setting and lands in the CRM through WP Sync, with their answers as fields.
Tips:
- Use All surveys as the source when every survey should feed the same destination.
- If opt-ins do not appear in WP Sync, check the WP Sync row on Integrations & AI first, then that the bridge is switched on and points at the right survey.
- For anything else on your own server, the per survey webhook sends every response as JSON. See Sending Responses Anywhere With A Webhook.