❓ Frequently Asked Questions

New here? Not a customer yet?See everything ResultsAiX Search & Member Activity can do, and get it.Get ResultsAiX Search & Member Activity →

How many sites can I use it on?

Your licence covers up to 3 of your own websites. The licence panel in Settings shows how many are in use.

Does it work with my theme?

Yes. The bar uses your theme's font and can take your brand colour. It works with block themes, classic themes and page builders.

Does it work with page builders?

Yes. Put the shortcode in any builder's shortcode or text element, or add the ResultsAiX Search block in the block editor.

How fast is it on a big site?

Fast. It searches its own compact index instead of your whole database, ranks in the database, and loads its files only on pages that show a search bar. See Performance On Large Sites.

Does the search need an account or an API key?

No. Search runs on your own WordPress site. The optional PRO AI features use your own key with the provider you choose.

Can I have more than one search bar?

Yes, as many as you like, each with its own options. They all share one index.

Can I search custom post types?

Yes. Every public content type on your site appears in Content Sources, including types added by other plugins.

Can I search WooCommerce products?

Yes. Products are a public content type, so they appear in Content Sources. With PRO, WooCommerce mode adds prices, an add to cart button and SKU search. See WooCommerce Mode.

What does the search read?

Titles, the page address, categories and tags, the description and the opening of the content. Titles count the most. With PRO it can also read custom fields and PDFs attached to a page.

Can visitors search from any page?

Yes. Switch on Spotlight Search and they press Ctrl+K or Cmd+K anywhere. See Spotlight Search.

What happens to my settings if I deactivate the plugin?

They are kept. Deactivating frees this site's licence slot and keeps your key, sources, exclusions and rules. If you delete the plugin, only the search index and the search log are removed, so a reinstall picks up your settings again.

Can I export my search data?

The Insights tab shows your top searches and the searches that found nothing. With PRO, Insights PRO AI has a CSV download of every search term with its searches, clicks and click rate, for the last 30 days or the last 12 months.

Do I need PRO for Member Activity?

Yes. Member Activity, Member Reports and the pick up where you left off lists are part of PRO. See Core And PRO In One Plugin.

Where do I get help?

Open Diagnostics, click Copy Report for Support, and paste it into a support ticket. See Diagnostics And Getting Help.

New here? Not a customer yet?See everything ResultsAiX Search & Member Activity can do, and get it.Get ResultsAiX Search & Member Activity →

Ready to stop reading and start using?

Every plugin documented here works alongside the others, managed from one ResultsAiX Hub.