🕒 Run History For A Single Bridge

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Every bridge row has a History button, and the details line under the bridge name opens the same thing. Both slide in a Run history drawer for that one bridge, so you can check it without filtering the whole Activity Log.

Opening it:

A bridge row with its details line and the History button
Click History, or the details line under the bridge name.
  1. Open the Bridges tab.
  2. Click History on the row, or click the line under the bridge name.
  3. The drawer opens on the right with the bridge name at the top.
  4. Close it with the cross, by clicking outside it, or with the Escape key.

What run history shows:

The Run history drawer for Stripe buyers to Customers with a Partial run and several Success runs, each with the contact, destinations and result
The Run history drawer: newest first, with each destination's result under every run.

Up to the 40 most recent runs, newest first. Each run shows the following.

  • a status badge: SUCCESS, PARTIAL or FAILED,
  • how long ago it ran, with the exact time when you hover,
  • the contact's name and email,
  • the destinations it went to,
  • the result from each destination, such as activecampaign: Added | slack: Posted to Slack.

What it answers:

  • Has this bridge run since I made it?
  • Who was synced, and when?
  • Which destinations took the contact, and which did not?
  • What did a destination say when it refused?

Reading an empty history:

If the drawer says No runs recorded for this bridge yet, the bridge has not been triggered. That points at the source side. Check that the bridge is enabled, that a new contact arrived after the bridge was made, and, for a push source, that its URL was pasted into the other app.

What to do with a partial or failed run:

Read the destination's message. A message about the connection points to the Connections tab, where Test Connection will confirm it. A message naming a field or list points to the destination step of the bridge. If the cause is still unclear, Diagnostics has the technical detail. See Troubleshooting Failed Syncs.

A real example:

yoursite.com's owner noticed a Partial on Stripe buyers to Customers. History showed activecampaign: The provider had a temporary server error, while Slack and the sheet were fine. Every run after it was a Success, so it was a short blip on ActiveCampaign's side.

Run history and tests:

A dry run writes nothing, so it does not appear here. A live test does appear, marked LIVE TEST (manual).

History or the Activity Log:

  • History shows one bridge, the latest 40 runs, in a side drawer you open and close in a click.
  • The Activity Log shows everything, with search, filters and pages.

Use History right after building or editing a bridge. Use the Activity Log to look up a person across all bridges.

Statuses in the drawer:

  • SUCCESS: every destination accepted the contact, or a filter skipped it as intended.
  • PARTIAL: at least one destination did not accept it, or a step is waiting on an email address.
  • FAILED: the run could not happen, such as a poll error.
  • QUEUED: only a delayed or dripped destination was involved, and it is waiting.

Tips:

  • Use History for one bridge and the Activity Log for searching across all of them.
  • The run count on the row is a quick health check: if it grows, the bridge is working.
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