"My List Does Not Appear in the Dropdown"

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To keep the plugin fast, it remembers the lists from each autoresponder for 24 hours instead of asking the provider on every page load. A list you made in your autoresponder a few minutes ago will not be in the dropdown until you ask for a fresh copy.

Where to find it:

The Default List dropdown on the Mailchimp card with the Refresh Lists button and the apply buttons
Refresh Lists fetches a fresh copy of your lists.

Go to Free List Building and click the Autoresponders tab. Every connected API provider's card has a Default List dropdown with a 🔄 Refresh Lists button next to it. For GoHighLevel and Systeme.io, which use tags, the button is called Refresh Tags.

Step by step:

  1. Make sure the new list exists in your autoresponder account and has a name.
  2. On the provider's card, click 🔄 Refresh Lists (or Refresh Tags).
  3. Open the Default List dropdown and choose the new list.
  4. To use the list on one funnel only, open that funnel's Edit page. The list dropdown there uses the same fresh copy.

If the list still does not appear:

  • Check you are looking at the right card. A Mailchimp audience only shows on the Mailchimp card.
  • Click Test Connection on the card. If the connection has stopped working, the dropdown stays empty. Reconnect with a fresh API key.
  • Some providers only list items your API key is allowed to see. For GoHighLevel, the Private Integration needs the scopes listed on its card, including View Tags.
  • Read Settings, Debug Log for a line from that provider.

If your provider has no dropdown:

AWeber, Sendiio, GetResponse (Campaign Token), LeadsLeap and Encharge use a typed value instead of a dropdown, so there is nothing to refresh. Type the list name, ID, token or tag in the field on the card or on the funnel's Edit page.

A real example:

Sam made a new Mailchimp audience called Workshop Signups for Your Site's webinar funnel. It was not in the dropdown, so Sam clicked 🔄 Refresh Lists on the Mailchimp card. The audience appeared and Sam picked it on that funnel's Edit page.

Tips:

  • Refresh after renaming a list too, so the new name shows.
  • See Autoresponder Management Features for the Default List, Apply to Funnels Without a List and Apply to ALL Funnels buttons.
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